Recently, a regional technician was dispatched to attend to an outstanding service ticket. Upon arriving at the store, the technician realized he needed to order replacement shelving. After a quick Google Search for replacement Kysor Warren shelving, the technician found simplysourcefulparts.com and perused the site for the needed parts.
He knew the brand and size of shelf needed, but was unsure of which shelf bracket would work with the existing equipment. The technician took a picture of what was required and texted it directly to our service number: 1-800-830-2964. Within minutes, SimplySourceful’s customer service was able to reply with the correct bracket choice, allowing the technician to get a PO from the corporate offices and issue an order online--RIGHT IN THE STORE!
SimplySourceful is founded on the principles of leveraging technology, analytics, best practices, and an unrivaled customer experience to provide the most common replacement parts for the retail grocery industry. SIMPLE!