How to Determine Who Made Your Case
Knowing the Original Equipment Manufacturer (OEM) will help you find the label plate more quickly, so you can determine the year, make, and model of the case in order to pick the correct parts. To determine the OEM:
- Look at the bottom left of the exterior of the case on lower front panel for an embossed logo (typically Hussmann) or for a logo plate (Tyler, Kysor Warren, HillPhoenix).
- Look at the bottom right of the exterior of the case for the embossed label or a logo plate.
- Look at the top right and the top left of the case on the canopy (also called the front fascia).
Still can’t find it? Most likely the case has been refurbished with aftermarket panels covering up the OEM’s logo. But no need to lose hope! You’ll just have to put on your detective hat and go digging a bit for the label plate.
Common Locations of Manufacturer Label Plates
HillPhoenix: Look for your label inside the case on the top back right side.
Not there? Take a peek behind those bottom shelves at the back of the case. Label plates may be located against the back panel either on the right or left hand side. This is common for produce cases and half-height cases.
Tyler: Look for your label inside the case on the top back right side.
- Not there? Take a peek behind those bottom shelves at the back of the case. Label plates may be located against the back panel either on the right or left side. This is common for produce cases and half-height cases.
Kysor Warren: Look for your label inside the case on the top back left side.
Not there? Look on the opposite side of the case or behind those bottom shelves at the back of the case. Label plates may be located against the back panel either on the right or left side.
Hussmann: These are the trickiest labels to find. A flashlight is useful in finding this label which is located on the left side of the case inside the return air grill.
So just where is the return air grill--you ask? You’ll find it by standing in front of the left side of the case, looking down inside the case, and back towards your legs.
- Not there? Look inside the case on the top back right side or under those bottom shelves at the back of the case. The labels could be hiding either on the left or right back of the case.
Is your label still nowhere to be found? Your case most likely has been refurbished. You may look at the store Refrigeration Schedule (RS) or a store fixture plan. One or both of these documents should have the case information required.
Still no luck? Send us a picture of the part you require and the case to email@example.com or call us at 1-800-830-2964.
Choosing My Price Tag Molding (PTM)
Price Tag Molding (PTM) provides a solution for displaying product information and pricing, and SimplySourceful Shelving delivers with PTM ready to go. It’s important when ordering your shelving to choose the correct PTM option.
If you would like to add a product stop such as clear plexi or black wire fencing to your PTM, be sure to select PTM with product stop support. If your PTM does not require product stop, you will want to select the standard PTM.
Product stops from other brands may not fit within our PTM. If you need to utilize product stops, be sure to take advantage of the SimplySourceful bundle pricing when ordering your shelves. Product stops are 20% off when purchased with shelves!
Are Your Doors Right Hand or Left Hand Doors?
Determining if your doors are Right Hand or Left Hand Doors is important for proper handle and hinge placement. Picking the correct door will make sure your door fits into your door lineup correctly.
Right Hand doors
Hinges on the right side
Handle on the left side
Left Hand doors
Hinges on the left side
- Handle on the right side
Where is My Door Tag? And How Do I Read It?
The Door Tag (or that little sticker stuck to your door with lots of important info) is key to picking out the correct replacement doors, gaskets, and door parts.
When looking for this information, finding the Door Tag and not the Frame Tag can make the difference between a successful ending to your project and an ending that makes you scream in frustration!
When determining the difference between the Door Tag and the Frame Tag, remember the Door Tag moves with the door and the Frame Tag is stationary.
After you find your Door Tag, what do you do with all the information crammed on that little tag?
The Temperature of your door is either Low or Medium Temp. (Medium Temp doors can also be labeled Normal Temp). The Temperature of a door determines if the door is going on a case containing frozen foods (Low Temp) or refrigerated foods (Medium/Normal Temp).
The Model Number will help you decide the compatibility to the door you are replacing as well as making sure it fits on the existing frame and matches nearby doors.
Size matters when ordering doors, gaskets, and door parts! Be sure to include the size of the door down to the 16th of the inch.
The Work Order Number can hold lots of little nuggets of information, but is not absolutely necessary for placing your order if you can identify the other items listed above.